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Frequently Asked Questions
Frequently Asked Questions
28 articles in this collection
Written by
Alex Black
Can I use my own destination port agent?
Can I use my own destination port agent?
Written by
Alex Black
Updated over a week ago
What kind of documents do you need to ship my car overseas?
What kind of documents do you need to ship my car overseas?
Written by
Alex Black
Updated over a week ago
How will I receive my documents for the car?
How will I receive my documents for the car?
Written by
Alex Black
Updated over a week ago
I am a citizen of the USA but I want to send my car to a different country, can I do that?
I am a citizen of the USA but I want to send my car to a different country, can I do that?
Written by
Alex Black
Updated over a week ago
How can you send my car overseas?
How can you send my car overseas?
Written by
Alex Black
Updated over a week ago
How can I pay for the shipping now?
How can I pay for the shipping now?
Written by
Alex Black
Updated over a week ago
When the driver delivers my vehicle but I’m not at home, can someone else accept it instead of me?
When the driver delivers my vehicle but I’m not at home, can someone else accept it instead of me?
Written by
Alex Black
Updated over a week ago
Should I pay for the shipping to the driver directly or to BIDUX?
Should I pay for the shipping to the driver directly or to BIDUX?
Written by
Alex Black
Updated over a week ago
Can you deliver a vehicle that does not run or drive?
Can you deliver a vehicle that does not run or drive?
Written by
Alex Black
Updated over a week ago
How long does it usually take for you to deliver my car within the U.S.?
How long does it usually take for you to deliver my car within the U.S.?
Written by
Alex Black
Updated over a week ago
What is included in the shipping quote?
What is included in the shipping quote?
Written by
Alex Black
Updated over a week ago
How long does it take for the vehicle to arrive in my country?
How long does it take for the vehicle to arrive in my country?
Written by
Alex Black
Updated over a week ago
Why are the prices in the online calculator different from your quotes?
Why are the prices in the online calculator different from your quotes?
Written by
Alex Black
Updated over a week ago
How do you calculate quotes?
How do you calculate quotes?
Written by
Alex Black
Updated over a week ago
The vehicle was damaged during transportation. Who is responsible and what can be done?
The vehicle was damaged during transportation. Who is responsible and what can be done?
Written by
Alex Black
Updated over a week ago
Can you take pictures of my car when it is delivered to warehouse?
Can you take pictures of my car when it is delivered to warehouse?
Written by
Alex Black
Updated over a week ago
Why should I pay processing fees?
Why should I pay processing fees?
Written by
Alex Black
Updated over a week ago
On arrival to warehouse the condition of my vehicle is different from that at the auction. What can be done?
On arrival to warehouse the condition of my vehicle is different from that at the auction . What can be done?
Written by
Alex Black
Updated over a week ago
What is a custom clearance broker?
What is a custom clearance broker?
Written by
Alex Black
Updated over a week ago
What level of gas should be left in my tank?
What level of gas should be left in my tank?
Written by
Alex Black
Updated over a week ago
Do I pay import duties and taxes?
Do I pay import duties and taxes?
Written by
Alex Black
Updated over a week ago
Are you able to guarantee delivery dates?
Are you able to guarantee delivery dates?
Written by
Alex Black
Updated over a week ago
Am I able to load my car with personal possessions?
Am I able to load my car with personal possessions?
Written by
Alex Black
Updated over a week ago
Do you provide Marine insurance?
Do you provide Marine insurance?
Written by
Alex Black
Updated over a week ago
Can anybody other than the buyer pick up the vehicle at the destination port?
Can anybody other than the buyer pick up the vehicle at the destination port?
Written by
Alex Black
Updated over a week ago
Will anybody assist me in receiving my vehicle?
Will anybody assist me in receiving my vehicle?
Written by
Alex Black
Updated over a week ago
What are port and clearance charges?
What are port and clearance charges?
Written by
Alex Black
Updated over a week ago
Who has to pay taxes and fees pertaining to a container which has been seized by the U.S. Customs Service?
Who has to pay taxes and fees pertaining to a container which has been seized by the U.S. Customs Service?
Written by
Alex Black
Updated over a week ago